Regulatory authorities and disputes

The institutions regulating the activity of the Merchant are the Commission for Consumer Protection / CPC / and the Commission for Personal Data Protection (CPDP), with the following coordinates:


About the CPC:


· Website: https://kzp.bg/kontakti


· Tel: 0700 111 22


· Email: info@kzp.bg


· Address: Sofia, Slaveykov Square, А4A, fl. 3, 4 and 6


About CPDP:


· Website: https://www.cpdp.bg/


· Tel: 02 / 91-53-518


· Email: kzld@cpdp.bg


· Address: Sofia 1592, bul. „Prof. Tsvetan Lazarov ”№ 2


Consumers can use the European Online Dispute Resolution Platform (ODR), available at / http://ec.europa.eu/odr / - a single access portal that allows EU consumers and traders to settle disputes between them.