Unsuccessful shopping? Wrong size chosen? You have 14 working days to change your mind! You can return it within 14 days from the date of taking the order. Careful! We do not pick up parcels sent by cash on delivery. The return request is made by phone at the call center, e-mail or private message on our facebook page.
Our consultants process the return in the courier system. In 2 working days the product will be picked up from you.
After the package arrives at the return department and the return is accepted, within a maximum of 14 working days the money is returned. The entire product / money return procedure takes approximately 14 calendar days from the return of the return by the courier.
In case you want exchange with another product or another size: After the package arrives at the return department and the return is accepted, the exchange is sent.
The customer pays transport fee if the company is not to blame for the return.